LazyBar Responsible Gambling
Gambling is entertainment. LazyBar operates under a Curaçao gaming licence issued to Terdersoft B.V., and that licence requires us to maintain tools that let you control how you play. This page sets out those tools, the signs that gambling may have stopped being fun, and the external organisations that can help if you need them.
Our commitment
LazyBar holds a Curaçao gaming licence covering both our casino and sportsbook. Under that licence we are required to provide age verification (18+), identity checks before withdrawal, self-exclusion facilities, and a published dispute resolution route. LazyBar is not UK-licensed and does not integrate with GAMSTOP, so UK residents who wish to self-exclude across multiple operators should contact GAMSTOP directly at gamstop.co.uk.
Tools available
Several controls are available directly on your account. You can set a loss limit at any time through your account settings. If you request self-exclusion, your account is closed immediately. Account closure requests are handled by email at [email protected] and take effect without delay.
A note on deposit limits: loss limits can be applied to standard payment methods, but deposit limits cannot be applied to cryptocurrency deposits. If you use crypto and want to restrict your spending, self-exclusion or account closure are the available options.
Tools you can use:
- Loss limits (set via account settings)
- Self-exclusion (immediate account closure on request)
- Bonus cancellation at any time, with no loss of your own funds
- Account closure by email to [email protected]
If you are in a cooling-off period at the time of a win, no prize is awarded for that round. That rule applies automatically.
Signs to watch for
Some patterns suggest gambling has moved outside its intended role. These are facts, not judgements.
- Chasing losses by placing further bets to recover money already lost
- Spending more time or money gambling than you planned
- Gambling affecting time with family, friends, or work
- Borrowing money or selling possessions to fund gambling
- Feeling restless or irritable when you are not playing
- Concealing how much you gamble from people close to you
Where to get help
Several organisations offer free, confidential support. None of them require you to be in crisis to make contact.
- GamCare: gamcare.org.uk or 0808 8020 133 (free, 24/7)
- BeGambleAware: begambleaware.org or 0808 8020 133
- Gamblers Anonymous: gamblersanonymous.org.uk
- GamStop (multi-operator self-exclusion for UK-licensed sites): gamstop.co.uk
Contact us
To request self-exclusion or ask about any of the tools on this page, email us at [email protected] . Self-exclusion requests result in immediate account closure. For general support queries, our team is available around the clock at [email protected] or via the live chat widget on any page of the site.
